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Terms & Conditions

Please read these Terms and Conditions (“T&C”) carefully before accessing, browsing, or using the website www.dermachemistry.in or any other website, mobile version, or mobile application associated with Derma Chemistry (referred to as the “Website”). By accessing or using the Website, or by placing an order for any products offered by Honasa Consumer Private Limited (referred to as the “Company,” “us,” or “we”), you (including individuals browsing or ordering the product) agree to be bound by these T&C.

Eligibility:

Only individuals who can enter into a legally binding contract under the Indian Contract Act, 1872, may use the Website and make transactions. Minors must conduct transactions through their legal guardians or parents. If you represent a company, partnership firm, or sole proprietorship, you may access and use the Website on behalf of the entity if you have been duly authorized.

Amendment of T&C:

The Company reserves the right to amend or revise these T&C at any time by uploading revised or amended T&C on the Website, with or without prior notice. The revised T&C will be effective immediately upon being uploaded. Your continued access or use of the Website after any changes constitutes your acceptance of the amended T&C. The version of the T&C that applies to your order will be those available on the Website at the time of your order. We encourage you to review the T&C whenever you access the Website. If you do not agree to these T&C, please discontinue your use of the Website.

Lawful Use:

You may only access the Website for lawful purposes and agree to comply with all applicable laws, rules, and regulations. You are responsible for understanding and adhering to the laws related to your use of the Website.

Products:

The Website offers certain products for sale (“Products”). By placing an order for the Products through the Website, you agree to the terms and conditions set forth in these T&C. The Products described on the Website, including any samples provided, are for personal use only. You may not sell or resell any Products or samples unless agreed otherwise. The Company may change, suspend, or discontinue the availability of any Products at any time without notice or liability. The prices of the Products may be subject to change without notice.

Accuracy of Information:

While we strive to be accurate, the descriptions, colors, information, or other content about the Products may not always be accurate, complete, reliable, current, or error-free. The Website may contain typographical errors or inaccuracies. Please note that the product pictures are indicative and may not match the actual Products.

Customer Communication:

By accessing the Website, placing an order, or providing any information, you consent to receive communications from the Company periodically, including transactional, promotional, and commercial messages. Communications may be sent via email, SMS, phone call, or other modes of communication. You have the right to opt-out of receiving future communications by following the provided opt-out procedure.

Intellectual Property:

All brand names owned and licensed to the Company are the exclusive property of the Company, its affiliates, partners, or licensors, protected by Indian laws governing intellectual property. The Company has proprietary rights and trade secrets in the Products. You are not allowed to copy, reproduce, modify, duplicate, re-publish, re-sell, or distribute any Products manufactured or distributed by the Company. The Company also has rights to all trademarks, trade dress, and specific layouts of the Website. No trademark is granted in connection with the Products or materials on the Website.

Payment:

Payments for the Products can be made using various methods, including credit cards, debit cards, net banking, wallets, UPI, QR, and reward points. Cash on Delivery is also available. The prices displayed on the Website include applicable taxes but do not include delivery charges. Delivery charges may apply for orders below a certain amount.

Delivery:

Delivery times for Products may vary. Multiple shipments may be made for orders with multiple Products. Estimated delivery times will be provided upon order placement, but unforeseen delays may occur. The Company will notify you in case of any delivery delays or unavailability of the ordered Products. Tracking facilities will be available to track the status of your order.
Disclaimer of Warranties:
Your use of the Website and Products is at your sole risk. The Website and Products are provided on an “as is” and “as available” basis. The Company disclaims all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. The Company does not guarantee the accuracy, reliability, completeness, or timeliness of the information provided on the Website.

Limitation of Liability:

The Company will not be liable for any direct, indirect, incidental, special, or consequential damages or losses arising from your use of the Website or Products. The Company’s maximum liability will not exceed the amount paid by you for the Products. The Company will not be responsible for any interruptions, access delays, data loss, viruses, system failures, or other damages resulting from your use of the Website.

Indemnification:

You agree to release, indemnify, defend, and hold harmless the Company from any liabilities, claims, damages, costs, and expenses arising from your breach of these T&C, use of the Website or Products, violation of any rights of others, or provision of any information or data to the Company. The Company may participate in the defense of any claims and seek written assurances from you regarding your indemnification obligations.

Privacy:

The Company is committed to protecting user privacy. Please refer to the Company’s Privacy Policy, available on the Website, for information on how your data is handled.

General:

The Company will not be responsible for any cessation, interruption, or delay in the performance of its obligations due to events beyond its control. These T&C constitute the entire agreement between you and the Company and supersede any prior agreements. If any provision of these T&C is found to be invalid, the remaining provisions will remain in full force and effect. These T&C will be governed by the laws of India, and any disputes will be subject to the jurisdiction of the courts in Delhi.

Termination:

The Company reserves the right to terminate your access to the Website if you breach these T&C. Following termination, the Company may cancel any outstanding orders. These T&C will survive termination unless otherwise determined by the Company.

Contact Us:

For any questions, comments, or inquiries regarding the Products or Website, please contact our Customer Service Desk: +91 7400199597

Email:

hello@dermachemistry.in

Time: Monday-Friday (From 10:00 AM to 6:30 PM)